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Privacy Policy
Data Controller
Irozon AB (organisation number 559553‑55658), trading as Vinaz, is the data controller for personal data collected through this website.
Business address: Bjursätragatan 156, 12463, Bandhagen, Sweden.
Contact: hello@irozon.se
Why We Process Your Information
We process your personal data to:
- Process and deliver your orders and handle returns.
- Provide customer service and respond to your queries.
- Comply with legal obligations, such as accounting and tax regulations.
- Improve our website and services.
- Send marketing communications if you have opted in (you may unsubscribe at any time).
Order and Delivery Processing
We use your personal data to process and deliver your orders via our e‑commerce platform, WooCommerce, and to communicate with you about your purchase. Your address details are shared with our shipping provider to deliver your order.
Hosting and WooCommerce
Our website is hosted by Hostinger. We use WooCommerce to manage the online store. Personal data you provide during checkout is stored on our servers to fulfil your order.
Contact Forms
If you contact us using a form on our website, the information you enter is sent to us via email and stored for the purpose of responding to your inquiry. We may use Contact Form 7 to manage contact form submissions.
Cookies
Our website uses cookies to provide core functionality and improve your experience. You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly. For more information, see our [Cookie Policy]
International Transfers
Your personal data may be transferred to countries outside the European Economic Area (EEA) if our service providers operate there. In such cases, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.
Your Rights
You have the right to request access to the personal data we hold about you, to correct inaccurate information, to request deletion or restriction of your data, to object to processing or to request data portability. You also have the right to withdraw your consent at any time.
Contact Information
If you have any questions about this privacy policy or wish to exercise your rights, please contact us at hello@irozon.se or write to us at the address above.
Information We Collect
We collect the following types of information:
- Information you provide when placing an order, such as your name, billing and shipping addresses, email address, phone number and payment details.
- Account details if you create an account, including login credentials.
- Information you provide when contacting us by email or through our contact forms.
- Technical data, such as IP addresses, browser type and pages visited, to ensure the website functions properly.
- Other information you choose to share, for example by leaving product reviews or comments.
Lawful Bases
We rely on the following lawful bases under the General Data Protection Regulation (GDPR):
- Contract: processing necessary to fulfil a contract with you (such as handling your order and delivery).
- Legal obligation: processing necessary to comply with law (such as tax or accounting rules).
- Legitimate interests: processing for our legitimate interests, for example to prevent fraud, improve our services and communicate with you about our products. We balance these interests against your rights and freedoms.
- Consent: where you have given us your consent, for example to receive marketing emails. You may withdraw your consent at any time.
Payment Providers
Payments on this website are processed through Mollie and Revolut. Payment information is handled securely by the payment provider and is not stored on our servers.
Analytics
We use Google Analytics to understand how visitors use our website and improve user experience. These services collect anonymised information such as page views and device type.
Service Providers and Recipients
We may share your data with trusted service providers who assist us in operating our website and conducting our business, such as payment processors, delivery companies and IT service providers. These partners may only process personal data on our instructions and must keep it secure.
Retention Periods
We keep your personal data only as long as necessary to fulfil the purposes described in this policy and to comply with legal obligations. The specific retention periods depend on the type of data and the reason for its collection.
Complaints
If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY) or your local supervisory authority.